Black background with the white text 'M&S' in the center.

Corporate Affairs Design Manager

Marks & Spencer

[January 2022 - Present]


Purpose and objectives of the role:

As the Corporate Design Manager within the Corporate Affairs team, I translate M&S's business strategy, corporate purpose, and transformation goals into premium, high-impact visual communications. Sitting at the intersection of corporate reputation and creative execution, I ensure the M&S brand remains consistent, modern, and compelling across all internal and external touchpoints

Main duties and responsibilities:

  • Lead the development and execution of the corporate visual identity, maintaining design systems and ensuring consistency across all internal and external communications. 

  • Establish and enforce brand governance frameworks, developing guidelines, templates and standards adopted across the business. 

  • Define and deliver the visual design strategy, aligning creative outputs with brand positioning and wider business objectives. 

  • Oversee end-to-end production of design, video & animation projects under compressed and fast-moving timelines. 

  • Guide internal and external creative resource (designers, agencies and freelancers), providing direction and maintaining high standards. 

  • Partner with cross-functional teams including marketing, communications, and HR to ensure alignment between visual identity and strategic messaging. 

  • Maintain and optimise a centralised library of brand assets, improving accessibility and consistency across teams. 

  • Introduce innovative design approaches and tools, ensuring the brand remains current and competitive. 

  • Lead quality assurance across design outputs, ensuring compliance with brand standards and accuracy across all materials.

  • Lead the adoption and optimisation of Monday.com across the Corporate Affairs function, improving project visibility, workflow consistency and cross-team collaboration.

Visual Identities

Close-up of bold black text on a beige background reading 'BETTER WITH BEANS'.

Better with Beans

M&S’s summer-long campaign with Bowel Cancer UK to help customers understand the role fibre plays in a healthy diet.

Press Release‍ ‍|| Design Assets

Close-up of a circular banner with text reading "Stay Apart, Together" on a pink background.

Say Pants To The Tax

M&S’s ‘Say Pants to the Tax’ campaign successfully called for the removal of VAT on period pants, making them more affordable for customers.

Campaign Overview‍ ‍|| Design Assets

Plan A for Farming

M&S’s five-year commitment to deliver quality food and a sustainable future.

Campaign Overview‍|| Design Assets

M&S Masterbrand

(Corporate Branded Content)

Documents

A window with a poster celebrating 50 years at M&S. The poster features a smiling woman with short dark hair wearing hoop earrings, and contains text about her career and achievements, including her role as a lingerie team manager.
A man with glasses and a beard holding a container of Red Pepper Houmous in a grocery store aisle with shelves of various dips behind him.
Portrait of a woman in a yellow safety vest with 'M&S' logo, standing with arms crossed in a warehouse with shelves.

*00:16 - 00:59 animated by me.

M&S Food

*00:04 - 00:15, 02:18 - 02:23, 02:30 - 02:28 animated by me

Percy Pig

*Printed prop in use.

Fashion, Home & Beauty

International

M&S X YoungMinds

Other